Job Description
MAIN RESPONSIBILITIES:
To provide an effective information and advice service, for people to agreed organisational and contractual standards and ensuring that all targets and outcomes are met.
To hold a caseload of up to 15 service users at any one time (up to 100 service users across the lifetime of the project depending on need and complexity).
Provide tailored 1:1 support, ensuring all information is accessible and adapted to individual communication needs.
To support service users to understand their rights, choices and options relating to menopause and hormonal health
To work in a safe, respectful and person-centred way enabling service users to feel comfortable and supported whilst building on their existing strengths
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