Job Description
Technical Support Specialist The role of a Helpdesk Engineer is to provide technical assistance and support to end-users, ensuring the smooth operation of computer systems, networks, and peripherals. This involves troubleshooting and resolving application issues, maintaining documentation, handling asset management, and monitoring network infrastructure.
Provide day-to-day technical support to internal employees by addressing IT-related issues on both system and user sides.
Troubleshoot and resolve end-user application issues in a fast-paced environment.
Maintain accurate records of technical interactions with users. To be successful as a Technical Support Specialist:
You should have a degree in Computer Sciences or Information Technology or equivalent experience (minimum 3 years).
Possess in-depth knowledge of computer hardware, software operating systems (Windows & mac OS), TCP/IP protocols,
Provide day-to-day technical support to internal employees by addressing IT-related issues on both system and user sides.
Troubleshoot and resolve end-user application issues in a fast-paced environment.
Maintain accurate records of technical interactions with users. To be successful as a Technical Support Specialist:
You should have a degree in Computer Sciences or Information Technology or equivalent experience (minimum 3 years).
Possess in-depth knowledge of computer hardware, software operating systems (Windows & mac OS), TCP/IP protocols,
Ready to Apply?
Take the next step in your AI career. Submit your application to Anonymous today.
Submit Application