Job Description

  • You’ve been grinding remote tickets for years.
  • You’ve mastered the queue.
  • You’ve soloed Exchange.
  • You’ve tanked Azure outages and DPS’d your way through AD forests.

Now it’s time to squad up with a team that backs your skills, feeds your curiosity, and actually makes work fun.

🏢 We’re First Focus - Australia’s top MSP (Cloud Tango says so, 8 years running). With 300+ staff across 4 countries, we’re growing fast, evolving constantly, and building careers with purpose. Our leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with.

This isn’t just another support role. It’s a chance to:

  •   Work across desktop, servers, firewalls, cloud infra, and cool AI tools
  •   Train like a beast - 10 paid training days, certs = pay rise
  •   Join a team of smart humans who actually care about tech (and each other)
  •  Escape...

Ready to Apply?

Take the next step in your AI career. Submit your application to First Focus today.

Submit Application