Support Technician

PrimeIT
is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services.

Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies.

We are looking for a
Support Technician
for this project

Objective:

The assigned technicians will provide first- and second-line technical support, both remotely and onsite, assisting users with equipment, software, systems, and institutional events.

Responsibilities:

• Provide telephone and in-person support, ensuring timely resolution of incidents and service requests.
• Support Microsoft systems, Adobe tools, Office applications, hardware, and peripherals.
• Configure and troubleshoot videoconferencing tools such as Teams, Zoom, Interactio, and Webex.
• Monit...