Job Description
Join the City of Brooks as a Business Applications Support Specialist, providing crucial support for PC and mobile systems. This role focuses on resolving hardware and software challenges for city users.
The specialist provides first-level problem resolution and seeks continual improvements in user experience. Responsibilities include troubleshooting issues across desktop and mobile systems, managing user accounts, and training new employees on IT systems. Your role will be central to maintaining efficient workflows and inventory management.
Key Responsibilities:
• Diagnose and resolve hardware and software issues
• Support departmental reporting and workflows
• Train new staff on technical systems and applications
• Administer MySQL database tasks and backups
• Maintain IT equipment and documentation
Requirements:
• Relevant Degree or Certificate preferred
• Two years of experience in IT support
• Strong aptitude for troubleshooting in client/server en...
The specialist provides first-level problem resolution and seeks continual improvements in user experience. Responsibilities include troubleshooting issues across desktop and mobile systems, managing user accounts, and training new employees on IT systems. Your role will be central to maintaining efficient workflows and inventory management.
Key Responsibilities:
• Diagnose and resolve hardware and software issues
• Support departmental reporting and workflows
• Train new staff on technical systems and applications
• Administer MySQL database tasks and backups
• Maintain IT equipment and documentation
Requirements:
• Relevant Degree or Certificate preferred
• Two years of experience in IT support
• Strong aptitude for troubleshooting in client/server en...
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