Job Description

NMI is looking for a Support Specialist to join their Customer Support team in Cape Town. You will provide telephone-based support to affiliates and merchants, ensuring high levels of customer service. This role also involves onboarding customer accounts and assisting via email and tickets as needed.

Candidates should have excellent IT knowledge, problem-solving abilities, and experience in the payments or FinTech industry. The position operates within the Cape Town office during US working hours. NMI offers competitive salaries and employee-friendly benefits.

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