Support Solutions Developer

Software Support Engineer Job Description

We are seeking a highly skilled Technical Support Engineer to join our customer support team. As a key member of our team, you will be responsible for providing top-notch technical support to our customers.

Job Responsibilities:

• Provide daily technical support via phone, email, or chat to assist customers with software-related issues.
• Triage and resolve complex technical product issues in a timely manner.
• Collaborate with internal teams, including Sales, Customer Success, Engineering, and Product teams.

We are looking for an individual who is passionate about delivering exceptional customer experiences and has excellent problem-solving skills. If you have 2+ years of experience in software support and enjoy working in a fast-paced environment,

Required Skills & Qualifications:

• Bachelor's degree in Computer Science or related field...