Support Representative

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria, DHA, Askari 14, or nearby areas)

Company Description

Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.

Responsibilities

• Communicate with US-based clients (hospitals, clinics, doctors) via portals, phone, and email to resolve issues.
• Work with internal teams
  to solve client problems and improve software.
• Ensure quality checks for client requests and software updates.
• Coordinate with third-party vendors for services like billing, prescriptions, and lab setups.
• Stay informed about medical billing trends and updates.

Qualifications/Skills

• A 
  bachelor's degree
   (
  Preferably BBA or Mass Communication
  ) from a reputable university
• Punctuality
   is a must.
• Good English communication
   skills are essential. ...