Support Manager, FIX Connectivity, Information Technology

Key Areas of Responsibilities

• Primarily responsible for taking care of FIX infrastructure and changes associated with it
• Responsible for certifying clients and on boarding them in Production
• Responsible for FIX QA related activities as and when assigned
• Responsible for coordinating with other teams (application, infrastructure etc)
• Ensure along with own work, review work of junior team member and quality and timely delivery
• Mentoring and train the junior staff and bring them up to the speed
• Responsible for Incident and problem management and part of the escalation's procedure in FIX space
• Interact with developers and work across teams for QA projects
• Interact with business users and client for investigation of any issue with electronic order flow
• Work on SQL, Unix & proprietary trading environment
• Work on rollouts for new/existing Markets and new/existing product...