Support Lead

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

At Singtel, we aim to deliver a high-performing, customer-centric support operation that consistently meets service standards while continuously improving the overall enterprise customer experience across the digital frontend and support journey. As a Support Lead, you will play a key role in overseeing day-to-day support operations, ensuring efficient workflows, strong team performance, and seamless service delivery, while acting as a critical bridge between customers and the business.

This role provides an opportunity to go deep into operational execution, customer experience, and continuous improvement, i...