Support Engineering Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Support Engineering Manager - REMOTE. In this role, you will have a pivotal impact on the future of Support Engineering. You will lead a talented team dedicated to solving complex customer issues while building scalable processes. Collaborating with Engineering and Product teams, you will help shape the way technical support is handled, ensuring efficiency and high standards. This position offers the chance to work in a dynamic environment where quick decision-making and innovative solutions are valued. If you are passionate about mentoring others and driving customer satisfaction through technical excellence, this role is for you.

• Lead and develop a team of Support Engineers focused on technical depth and customer impact.
• Foster a culture of ownership and urgency to resolve problems efficiently.
• Mentor team members on t...