Support Engineer

Descripción del Puesto

El/La Ingeniero/a de Atención al Cliente trabajará en el entorno de Atención al Cliente de Clinisys, revisando y resolviendo las incidencias registradas por los clientes, dentro de los plazos del Acuerdo de Nivel de Servicio (SLA), según lo indique el/la Gerente de Soporte, para satisfacer las necesidades del cliente y del negocio.

Role Description

Building an AI‑first organisation is central to Clinisys’ purpose and the impact we deliver. As a global provider of intelligent diagnostic informatics solutions, we build AI‑enabled, cloud‑based platforms to enhance diagnostic workflows across healthcare, life sciences, and public health. By applying intelligent technology thoughtfully and responsibly, we help laboratories and testing environments operate more effectively, generate meaningful insights at scale, and ultimately support healthier and safer communities. Operating across more than 30 countries, Clinisys expects all colleagues...