Job Description

About the Role… The Frontline Partner Advocate (Support Engineer) is responsible for being the first point for contact for partner queries and obsessing over their needs while delivering a world-class engagement experience and resolving their issues quickly and completely. Culture

  • Consultative. Great listeners, and problem solvers for each unique customer challenge.
  • Influential: Motivated to encourage positive customer behavior change and impact.
  • Empowered. Driven to explore and deliver creative and high-impact solution to enhance the customer's experience without constraints or limitations.
  • Inspired. Feels connected to the Microsoft mission and is passionate about helping customers get the most value from our products and services.
  • Resilient. Bounces back from, grows, and thrives during challenges, change and adversity.
  • Collaborative. Shares idea and thoughts with their peers and partners to accomplish common goals. Soft Skil...

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