Job Description
The IT Support Engineer serves as the backbone of our technical operations, providing high-tier technical expertise to ensure a seamless digital experience for all end-users. You will be responsible for the health, stability, and security of our internal infrastructure, acting as a proactive troubleshooter who resolves complex hardware, software, and network challenges before they impact business productivity.
Key Responsibilities:
Provide first and second-level technical support for hardware, software, and network related issues.
Install, configure, and maintain desktop and laptop computers, printers, and other peripherals.
Respond to and resolve help-desk tickets in a timely and professional manner.
Assist in the deployment of new systems, applications, and updates across the organization.
Maintain inventory of IT assets and ensure proper documentation.
Perform routine system maintenance and updates to ensure optimal performance.
Collaborate with other IT team...
Key Responsibilities:
Provide first and second-level technical support for hardware, software, and network related issues.
Install, configure, and maintain desktop and laptop computers, printers, and other peripherals.
Respond to and resolve help-desk tickets in a timely and professional manner.
Assist in the deployment of new systems, applications, and updates across the organization.
Maintain inventory of IT assets and ensure proper documentation.
Perform routine system maintenance and updates to ensure optimal performance.
Collaborate with other IT team...
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