Support Engineer - Iot & Ai Platform

Derq is seeking a Technical Support Software Engineer to be the Level 1 contact for customers using Derq’s hardware, software, and connected roadside systems.
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
You will triage tickets, resolve common issues, and escalate complex cases to L3 teams with thorough documentation. xhfqzwm

You'll operate in a fast-paced environment with city engineers and transportation officials, requiring clear technical communication, structured troubleshooting, and reliable incident handling.