Job Description
Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Troubleshoot and resolve complex customer issues related to the Atlassian Jira suite
Strong technical troubleshooting skills in Web troubleshooting, Browser Devtools, API's, SQL, and Networking. Analyse logs, audit trails, and system behaviours using tools like Splunk and REST APIs
Analyze logs, audit trails, and system behaviors using tools like Splunk, browser dev tools, and REST APIs
Contribute to internal and external documentation, knowledge base articles, and process improvements.
Participate in on-call rotations and incident response for critical issues.
Advocate f...
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