Support Engineer

We are seeking a motivated and skilled Support Engineer to join our dynamic team. As a Support Engineer, you'll be instrumental in ensuring our users have a positive and seamless experience with Appwrite. In this role, you will work within the success team providing technical assistance, troubleshooting issues, contributing to user-focused documentation, and more. This position offers a unique opportunity to work cross-functionally in a fast-paced startup environment, supporting both technical and non-technical users while deepening your backend development expertise.

• Respond to developer issues related to Appwrite services, APIs, and SDKs ensuring technical issues are resolved promptly to ensure developer satisfaction
• Actively monitor & engage all questions within the Appwrite community including Appwrite-related posts and provide knowledgeable insights about Appwrite (GitHub discussions, Discord community, Reddit, Twitter, and any re...