Job Description

Overview

As a Support Consultant, you will work as part of a highly effective, global team with a reputation for providing exceptionally high standards of client support and technical services. If you consider yourself a growth focused individual, this is a great opportunity to join our world class organization in a high-tech role.

You will demonstrate an affinity for rapid, high quality issue resolution in a fast-paced technical environment and a strong passion for customer satisfaction and a willingness to build your technical and business skills supported by previous experience supporting or using a premiere upstream oil & gas software solution.

Responsibilities

  • Ensure our clients get fast and accurate product support. Initially, your focus will be supporting our PlanningSpace, Reserves and Portfolio products, with opportunity for expansion to our other products
  • Respond to and resolve client incidents via Fresh Desk, Sa...

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