Job Description
Job Responsibilities
We are looking for a skilled L1 Support Analyst to manage operational support activities across SAP S4HANA and Ariba modules (Post PO Collaboration, Sourcing, and SLP). The candidate will be responsible for monitoring, troubleshooting, and resolving transactional and integration issues to ensure seamless procurement and supplier lifecycle processes.
- Monitor and Resolve CIG Transaction Failures: Track and troubleshoot failed transactions (PO, ASN, GRN, Invoice, RFQ) in CIG, including retry actions and RCA/CAPA.
- IDoc and XML Issue Resolution: Analyze and resolve IDoc errors using WE02 and XML transaction issues via SRT_MONI.
- User Management in Ariba: Create, deactivate, and manage enterprise users and assign appropriate roles and permissions across Ariba Buyer Network, Sourcing, and SLP.
- PO and GRN Output Monitoring: Monitor PO output in ME23N, re-trigger messages, and resolve failures due to missing enablement dates or configuration issues.
We are looking for a skilled L1 Support Analyst to manage operational support activities across SAP S4HANA and Ariba modules (Post PO Collaboration, Sourcing, and SLP). The candidate will be responsible for monitoring, troubleshooting, and resolving transactional and integration issues to ensure seamless procurement and supplier lifecycle processes.
- Monitor and Resolve CIG Transaction Failures: Track and troubleshoot failed transactions (PO, ASN, GRN, Invoice, RFQ) in CIG, including retry actions and RCA/CAPA.
- IDoc and XML Issue Resolution: Analyze and resolve IDoc errors using WE02 and XML transaction issues via SRT_MONI.
- User Management in Ariba: Create, deactivate, and manage enterprise users and assign appropriate roles and permissions across Ariba Buyer Network, Sourcing, and SLP.
- PO and GRN Output Monitoring: Monitor PO output in ME23N, re-trigger messages, and resolve failures due to missing enablement dates or configuration issues.
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