Support Analyst

YOUR ROLE

Operating under guidance from their manager/team lead, this role will be responsible for the delivery/support of information technology application and configuration of solutions as they relate to the business functions. Assist or participate in designing maintaining and supporting IT applications/infrastructure/ solutions in order to contribute to a first-class IT Management Service for our operations.

Provides maintenance, monitoring and capacity planning of designated systems identifying trends or problems.

Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance.

WHAT ARE YOU GOING TO DO?

• Perform tasks for the CoE’s and Cluster IT project/portfolio management-oriented work efforts and assignments, ensures that goals and objecti...