Support Analyst

Operating under guidance from their manager/team lead, this role will be responsible for the delivery/support of information technology application and configuration of solutions as they relate to the business functions. Assist or participate in designing maintaining and supporting IT applications/infrastructure/ solutions in order to contribute to a first-class IT Management Service for our operations.

Provides maintenance, monitoring and capacity planning of designated systems identifying trends or problems.

Ensure that applications are maintained in a manner that supports delivery of services to multiple platforms, resilience and performance.

WHAT ARE YOU GOING TO DO?

• Perform tasks for the CoE’s and Cluster IT project/portfolio management-oriented work efforts and assignments, ensures that goals and objectives are met within time, scope and resource requirements. Understands the business processes and flows to enable the analysis of business ...