Job Description

Role: Support Analyst


Team: Technology Operations


Squarepoint is looking for a Desktop Support Analyst to support a global community of approximately 500 + users in a Windows environment. Candidate will interact onsite and remotely with users to provide support with workstation applications such as Microsoft Exchange/Outlook, Microsoft Office in an on premise or cloud-based solution; access control policies via Windows Active Directory; remote access assistance and hardware issues.


Position Overview:

  • Provide 24x5 support on-site and to a global community of approximately 500 + users as per business requirement;

  • Provide on-call weekend support on a rotational basis;

  • Manage raised requests and incidents in a timely manner following well-rehearsed internal request runbooks/knowledge based and incident management and request fulfillment processes;

  • Partner with Level 2 & 3 internal and external...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Squarepoint Capital today.

    Submit Application