Support Agent

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion. We are currently searching for a Support Agent who will play a key role in coordinating support activities, resolving issues, and ensuring an excellent experience for our customers and internal teams. ⭐ What You’ll Do Act as the main point of contact for project-related support issues Collaborate with cross-functional teams to solve technical or operational challenges Manage support tickets, ensuring timely and effective resolution ...