Job Description

HotelsNest is an online travel agency dedicated to providing high-quality booking services and reliable customer support to travelers worldwide.

We are looking for a Support Agent to join our team, working remotely and focusing on reservation handling, customer communication, and coordination with hotels and partners.

The ideal candidate has a strong background in hotel reservations and is confident in delivering outstanding support both by telephone and in written communication through email or chat.

Requirements:

  • Minimum 3 years of experience in a hotel or travel agency reservation department.
  • Excellent command of English, both written and spoken.
  • Outstanding telephone manner and strong written communication skills for email and chat support.
  • Strong communication skills and a customer-focused mindset.
  • Ability to handle multiple tasks, follow procedures, and work with attention to detail.
  • Comforta...

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