Job Description
ESPONSIBILITIES
- Support determining the data driven top customer field issues list, verify an owner is assigned and status is reported weekly.
- Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities.
- Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
- Request and approve PPAP documents from suppliers
- Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System
- Present reports to organization regarding Quality performance. Present status updates on various quality initiatives to business management.
- Develop 8D and Custo...
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