Job Description

ESPONSIBILITIES

  • Support determining the data driven top customer field issues list, verify an owner is assigned and status is reported weekly.
  • Lead cross-functional teams to implement corrective actions through problem solving process. Evaluate completed corrective actions and ensure effectiveness of actions. Recommend appropriate remedial activities.
  • Visit customers to proactively see installations and document improvement needs. Visit customers to understand the nature of the issue and get definite corrective action initiated in the organization.
  • Request and approve PPAP documents from suppliers
  • Evaluate potential new suppliers by conducting on-site audits and scoring of Quality Management System
  • Present reports to organization regarding Quality performance.  Present status updates on various quality initiatives to business management.
  • Develop 8D and Customer reports on reported issues.  Communicate internally...

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