Job Description
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Role Overview
The Supervisor – Customer Support is responsible for leading frontline delivery teams (Level 1 and Level 2) to ensure consistent, high-quality customer outcomes across all supported services.
This role combines people leadership, operational execution, and customer accountability, ensuring that service performance meets contractual commitments while continuously improving customer experience, resolution qualit...
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Role Overview
The Supervisor – Customer Support is responsible for leading frontline delivery teams (Level 1 and Level 2) to ensure consistent, high-quality customer outcomes across all supported services.
This role combines people leadership, operational execution, and customer accountability, ensuring that service performance meets contractual commitments while continuously improving customer experience, resolution qualit...
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