Supervisor, Service Delivery

Job Description

Responsible for the daily operations of the Inventory and Distribution Department. Hire and supervise staff. Participate in education and training activities. Ensure compliance with safety policies and procedures in the work area and always use applicable protective equipment to prevent exposure to potentially infectious blood and body fluids. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State, and local regulations.

Key Responsibilities

• Operational Leadership : Direct daily operations of the work unit to ensure efficiency and effectiveness.
• Team Management : Supervise staff and volunteers, including hiring, training, coaching, engagement, performance evaluation, and disciplinary actions. Ensure team competency through ongoing training a...