Job Description
**Job Title:** Security Command Center Supervisor
**Overview**
We are seeking an experienced **Security Command Center Supervisor** to lead our 24/7 monitoring and dispatch team. This position ensures that alarms, cameras, and calls are handled quickly, accurately, and professionally, and that all dispatch procedures are followed.
**Key Responsibilities**
**Team Leadership**
+ Supervise SOC operators and dispatchers on shift
+ Manage scheduling, coaching, and performance feedback
+ Support a professional, team-focused work environment
**Dispatch & Monitoring**
+ Oversee alarm, CCTV, and access control monitoring
+ Ensure fast and accurate dispatch of security officers and emergency services
+ Verify that all events are logged and handled according to procedures
**Incident Management**
+ Direct operators during incidents and emergencies
+ Make escalation decisions and notify the appropriate stak...
**Overview**
We are seeking an experienced **Security Command Center Supervisor** to lead our 24/7 monitoring and dispatch team. This position ensures that alarms, cameras, and calls are handled quickly, accurately, and professionally, and that all dispatch procedures are followed.
**Key Responsibilities**
**Team Leadership**
+ Supervise SOC operators and dispatchers on shift
+ Manage scheduling, coaching, and performance feedback
+ Support a professional, team-focused work environment
**Dispatch & Monitoring**
+ Oversee alarm, CCTV, and access control monitoring
+ Ensure fast and accurate dispatch of security officers and emergency services
+ Verify that all events are logged and handled according to procedures
**Incident Management**
+ Direct operators during incidents and emergencies
+ Make escalation decisions and notify the appropriate stak...
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