Job Description

Job Summary

The Supervisor, Operations is responsible for overseeing daily operational activities, ensuring safety, efficiency, and compliance. This role involves supervising staff, monitoring performance, and supporting the delivery of high-quality service.

Key Responsibilities

  • Supervise and coach drivers, dispatchers, and other team members to ensure operational excellence.
  • Monitor performance metrics such as on-time departures, route compliance, and incident reporting.
  • Prepare and maintain accurate operational reports and daily records.
  • Assist with dispatching as needed and reconcile previous day deposits.
  • Respond to customer inquiries and resolve service issues promptly.
  • Support additional tasks such as road checks, routing, training, payroll, and administrative duties.
  • Participate in driver hiring and onboarding in accordance with company standards.

    • Qualifications

  • High ...

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