Supervisor - Managed Security Services

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Supervisor is accountable for ensuring the successful delivery of high-quality services in alignment with the Statements of Work (SOW). The Supervisor is focused on supporting their team through strong leadership, mentoring and active coaching of performance objectives to develop both technical and soft skills. The role will be measured on customer satisfaction, customer loyalty, reference-ability, employee engagement, and efficiency gains. The Supervisor will have a solid foundation in managed services and mar...