Job Description
- Direct and manage the work of cleaning personnel in hotels, hospitals, schools, colleges, and other organizations.
- Assign work duties, evaluate performance, and train new personnel in policies, procedures, and the operation of cleaning and maintenance equipment.
- Handle complaints and all housekeeping-related customer service concerns, resolving issues efficiently.
- Maintain inventory records for cleaning supplies and equipment; may handle the purchasing of materials and equipment maintenance services.
- Keep track of room check-out and check-in schedules to assign room cleaning tasks.
- Supervise the housekeeping department, ensuring high standards of cleanliness and operational efficiency.
- Demonstrate effective management and communication skills to lead the team and ensure quality service.
Skills Required
Team Leadership, Customer Service, Inventory Management, Equipment Operation
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