Job Description
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Responsibilities
- Cultivate strong client relationships, ensuring excellent guest satisfaction with service and menu options.
- Act as the secondary point of contact for clients, guests, and Compass upper management.
- Assist the Manager in reporting SLA results to guests and proactively addressing client needs.
- Serve as the secondary point of contact for managers and team members, overseeing unit associates.
- Coach and guide associates, supporting them in achieving their career goals.
- Collaborate with the Manager in all phases of operation planning, including inventory management and space utilization.
- Execute unit‑specific policies and maintain positive vendor relationships.
- Oversee floor operations, service q...
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