Job Description

Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.

Responsibilities

  • Cultivate strong client relationships, ensuring excellent guest satisfaction with service and menu options.
  • Act as the secondary point of contact for clients, guests, and Compass upper management.
  • Assist the Manager in reporting SLA results to guests and proactively addressing client needs.
  • Serve as the secondary point of contact for managers and team members, overseeing unit associates.
  • Coach and guide associates, supporting them in achieving their career goals.
  • Collaborate with the Manager in all phases of operation planning, including inventory management and space utilization.
  • Execute unit‑specific policies and maintain positive vendor relationships.
  • Oversee floor operations, service q...

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