Job Description
Lead the Client Solutions team at Aviso Wealth as a Supervisor, fostering collaboration and service excellence. This role emphasizes coaching, strategic partnerships, and driving continuous improvement.
As a Supervisor, you will ensure high-quality service delivery to both partners and clients while advocating for a client-centric approach. Reporting to the Manager, Service Centre, you will leverage your expertise in wealth management to lead your team, support their development, and encourage an innovative service culture. Your collaboration with other departments will be vital in achieving team goals and improving overall service quality.
Key Responsibilities:
• Cultivate a continuous improvement culture
• Enhance efficiencies across business lines
• Provide coaching and support for team members
• Evaluate quality and support skill development
• Monitor service levels and manage escalations
Requirements:
• Extensive experience in coaching and people managem...
As a Supervisor, you will ensure high-quality service delivery to both partners and clients while advocating for a client-centric approach. Reporting to the Manager, Service Centre, you will leverage your expertise in wealth management to lead your team, support their development, and encourage an innovative service culture. Your collaboration with other departments will be vital in achieving team goals and improving overall service quality.
Key Responsibilities:
• Cultivate a continuous improvement culture
• Enhance efficiencies across business lines
• Provide coaching and support for team members
• Evaluate quality and support skill development
• Monitor service levels and manage escalations
Requirements:
• Extensive experience in coaching and people managem...
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