Job Description

About The Role

Fortnum and Mason are looking for an enthusiastic and customer-focused Supervisor to join the opening team of our new Fortnum & Mason store in Heathrow Terminal 2. This is an exciting opportunity to be part of a flagship travel retail environment, delivering exceptional service to customers from around the world


As a Supervisor, you will play a key role in supporting the management team, leading the shop floor, and ensuring the smooth day-to-day running of the store


What You'll Do:

  • Lead by example to deliver outstanding customer service in line with Fortnum & Mason’s standards
  • Support the management team in supervising the shop floor and guiding the team
  • Drive sales through excellent product knowledge and proactive customer engagement
  • Assist with daily operations including stock replenishment, merchandising, and cash handling
  • Support the training and coaching of team members

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    Job Details

    Location
    Feltham, England, United Kingdom
    Job Type
    Full Time
    Category
    Supervisors of Office and Administrative Support Workers
    Posted Date
    July 07, 2026
    Deadline
    August 16, 2026