Supervisor

JOIN THE FURLA FAMILY @ LA ROCA VILLAGE!

KEY ACCOUNTABILITIES

• Assist and support in managing daily operations: sales, administration, customer service, merchandising and communication
• Maximize contribution by helping to achieve budget sales and controlling costs
• Assist with Staff selection, training, HR management and administrative issues
• Develop and motivate the team in order to achieve highest possible levels of customer service and performance.
• Have a focus on sales and key performance indicators of the store results by ensuring a professional handling of our customers’ needs
• Manage customer experience, queries and complaints in a timely and efficient manner. Ensure that customer service standards are adhered to and business opportunities are maximized.
• Manage store presentation including cleanliness, visual display and merchandising so it is reflective of the brand.
• Reach ta...