Supervisor, Accounts Receivable

Responsibilities

• Supervise invoicing and collections process
• Ensure invoices are prepared, approved, and submitted accurately and on time
• Oversee client portal management, ensuring all the necessary steps for the Invoice to finally push to payment status in portal are completed
• Monitor portal status, invoice rejections, resubmissions, and approvals to prevent billing delays
• Facilitate the Weekly cadence with Sales and Operations Team to track invoicing status
• Partner with Sales and Operations to resolve billing issues efficiently
• Track root causes of disputes and implement corrective and preventive actions
• Drive collections activities including payment follow-ups and escalation of overdue balances
• Monitor AR aging, unapplied cash, and deductions to minimize DSO impact
• Identify payment risks and implement mitigation plans in coordination with internal stakeholders
• Serve as the m...