Job Description
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Kickstart your career with Ericsson – Support Engineer (Student Opportunity)
Are you a student eager to launch your career in the tech and telecom world? Ericsson invites you to join our team as a Support Engineer, where you'll gain hands-on experience working with cutting-edge technology, customer networks, and real-world operational challenges. This is your chance to learn, grow, and make an impact from day one
What you'll do:
Take ownership of Customer Service Requests, from contract checks to resolving issues.
Learn and follow Ericsson's service processes and Service Level Agreements.
Investigate, analyse, and suggest solutions for product and network challenges.
Build strong relationships with customers through direct communication and team collaboration.
Support emergency situations to quickly restore customer networks.
Help with software implementation in customer networks for optimal performance.
Assist account teams in driving add-on...
Kickstart your career with Ericsson – Support Engineer (Student Opportunity)
Are you a student eager to launch your career in the tech and telecom world? Ericsson invites you to join our team as a Support Engineer, where you'll gain hands-on experience working with cutting-edge technology, customer networks, and real-world operational challenges. This is your chance to learn, grow, and make an impact from day one
What you'll do:
Take ownership of Customer Service Requests, from contract checks to resolving issues.
Learn and follow Ericsson's service processes and Service Level Agreements.
Investigate, analyse, and suggest solutions for product and network challenges.
Build strong relationships with customers through direct communication and team collaboration.
Support emergency situations to quickly restore customer networks.
Help with software implementation in customer networks for optimal performance.
Assist account teams in driving add-on...
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