Job Description
Posting Details
Working Title Student Support Associate (Multiple)
Position Number 01478A
Department ENROLLMENT OPERATIONS
Location Remote
Type of Position Classified
Type of Job Full Time
EEO Category F Administrative Support (Clerical & Sales)
Job Description
MULTIPLE POSITIONS TO BE FILLED FROM THIS POSTING (01478A / 01479A / 01480A)
The Student Support Associate at Old Dominion University ( ODU ) serves as a frontline representative in a centralized, tiered support One Stop, with primary emphasis on providing high-quality customer service to current students and families. This position supports multiple functional areas across the institution including financial aid, registrar, student accounts, and military benefits and certification services, among others.
The Associate is responsible for resolving student inquiries through in-person, phone, email, chat, and vi...
Working Title Student Support Associate (Multiple)
Position Number 01478A
Department ENROLLMENT OPERATIONS
Location Remote
Type of Position Classified
Type of Job Full Time
EEO Category F Administrative Support (Clerical & Sales)
Job Description
MULTIPLE POSITIONS TO BE FILLED FROM THIS POSTING (01478A / 01479A / 01480A)
The Student Support Associate at Old Dominion University ( ODU ) serves as a frontline representative in a centralized, tiered support One Stop, with primary emphasis on providing high-quality customer service to current students and families. This position supports multiple functional areas across the institution including financial aid, registrar, student accounts, and military benefits and certification services, among others.
The Associate is responsible for resolving student inquiries through in-person, phone, email, chat, and vi...
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