Job Description
Job Description
JOB DESCRIPTION:
Insight Global is partnered with a NYC-based vocational training institute preparing students for careers in computer technology and medical fields. We're looking for an energetic, personable Student Services Specialist/Education Agent to guide prospective students through the enrolment process and support the day-to-day operations of our campus. This is a phone- and people-first role: you'll be the first point of contact for many prospective students, answering questions, building trust, and helping them take the next step toward a new career.
Responsibilities:
- Respond to and manage student inquiries via phone, email, and in person
- Make outbound calls to prospective students to share program and enrolment information
- Guide students through the application and admissions process, helping them complete required forms
- Troubleshoot and resolve student concerns related to programs, enrolment, or services
- Maintain accu...
JOB DESCRIPTION:
Insight Global is partnered with a NYC-based vocational training institute preparing students for careers in computer technology and medical fields. We're looking for an energetic, personable Student Services Specialist/Education Agent to guide prospective students through the enrolment process and support the day-to-day operations of our campus. This is a phone- and people-first role: you'll be the first point of contact for many prospective students, answering questions, building trust, and helping them take the next step toward a new career.
Responsibilities:
- Respond to and manage student inquiries via phone, email, and in person
- Make outbound calls to prospective students to share program and enrolment information
- Guide students through the application and admissions process, helping them complete required forms
- Troubleshoot and resolve student concerns related to programs, enrolment, or services
- Maintain accu...
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