Job Description
The LMU Information Technology Services team enables technologically-rich learning environments, provides effective teaching and scholarship resources and maintains reliable, accessible, and integrated information systems. This work is grounded in and supports the University’ mission:
•The encouragement of learning
• The education of the whole person
• The service of faith and the promotion of justice
Under the direct supervision, the Student Experience Application Support Analyst provides proactive, customer-focused support for student-facing enterprise systems and services that enable the full student lifecycle, from recruitment through engagement and completion. This role goes beyond incident resolution to emphasize system understanding, partnership, and user experience improvement. The incumbent collaborates with ITS teams to ensure systems perform optimally and that users receive consistent, intuitive, and effective digital experiences. The incumbent will...
•The encouragement of learning
• The education of the whole person
• The service of faith and the promotion of justice
Under the direct supervision, the Student Experience Application Support Analyst provides proactive, customer-focused support for student-facing enterprise systems and services that enable the full student lifecycle, from recruitment through engagement and completion. This role goes beyond incident resolution to emphasize system understanding, partnership, and user experience improvement. The incumbent collaborates with ITS teams to ensure systems perform optimally and that users receive consistent, intuitive, and effective digital experiences. The incumbent will...
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