Job Description

Job Title: Rostering Coordinator
Experience: 1+ Years
Shift Timings: US Shift – 6:30 PM or 7:30 PM IST
Work Model: Hybrid (3 days office)
Role Summary:
The Rostering Coordinator supports schools and districts by onboarding users onto the i-Ready platform. This role involves managing student and staff data, troubleshooting rostering issues, and working closely with educators and internal teams to ensure smooth account setup.
Key Responsibilities:
Manage and troubleshoot rostering methods (Clever, Class Link, manual uploads, i-Ready)
Work with large datasets and Excel to prepare student and staff rosters
Use Salesforce to manage and track customer cases
Support educators with account setup and user onboarding
Resolve customer and technical issues related to rostering
Assist with district-specific projects and data uploads
Required Skills:
Strong customer service and communication skills
Good knowledge of Excel and MS Office
Experience using...

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