Student & College Services Administrator and Switchboard Operator (Term Time Only +2 weeks) - Fixed

Key Responsibilities

To deliver a high standard of customer service and administrative support for the College in line with the service outline

To ensure that the Student and College Service is of a high quality and fully meets the needs of the customers

To promote the provision of the Student and College Service to all users

To develop and maintain the knowledge required to advise customers on elements of the service delivered (e.g. curriculum provision, financial support, DBS checks, learner eligibility for enrolment etc)

To ensure the college switchboard is manned at all times and maintaining outstanding level of service

To monitor administration requests and complete timely

To assist the Assistant Principal for Vocational and Foundation Learning with the administration duties for Community Learning provision, including quality and compliance

Ensure continuous development and improvemen...