Student Account Specialist (Mérida)

WorldStrides is a leading provider of educational travel and experiential learning programs.

• Invoice students and universities, collect payments, track outstanding balances, and follow up on late payments.
• Process financial aid forms and track disbursements of student aid.
• Set up and track payment plans.
• Ensure program finances cover all student costs.
• Review and approve invoices to host universities, housing agencies, and international vendors.
• Manage and track promotional discounts.
• Maintain financial details in student accounts within the CRM system.
• Process withdrawals, deferrals, and program changes.
• Update program contracts and other financial forms for students.
• Advise about financial aid, 529 plans, payment plans, and tuition assistance.
• Answer questions about cancellation policy, taxes, and provide price breakdowns.
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