Job Description

Sutherland in Bogotá is hiring a Support Technical Account Manager to serve as a trusted advisor to clients, providing proactive and reactive support. This hybrid role involves understanding client solutions, managing escalations, and ensuring alignment with client priorities.

The ideal candidate has over 5 years experience in technical service delivery and at least 1-2 years in a client-facing role. Strong communication and organizational skills are essential, as well as a degree in computer science or equivalent.

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