Job Description

The SRM is the primary point of contact and responsible for managing a portfolio of clients with a large focus on client relationships. The individual must ensure the timely and successful delivery of solutions according to client needs and objectives. SRM to continuously drive value-adds efficiency and compliance in order to achieve excellent customer service.

Technology

  • Understand the process and functionality of:
  • TravelIT Build,
  • User Training,
  • Super-User Training,
  • Client Navigational Support,
  • Drive increased online adoption,
  • Virtual Credit Card payment,
  • Understand and promote the value of the VCC option where applicable,
  • Expense Management,
  • Understand and promote the value of our Expense Management platform where applicable,
  • Offer technical support,
  • System Integration,
  • Understand and promote the benefits of system integration.

Retention and ...

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