Job Description
Lead innovative workforce management at E-Comm as a Manager, Workforce Services. Transform operational practices while enhancing employee engagement and service delivery within our emergency communications team.
In this key leadership role at E-Comm, you will spearhead workforce planning and management at both our Vancouver and Saanich centres. This position goes beyond traditional scheduling; your focus will be on strategic solutions that improve service excellence and financial sustainability. You will work closely with diverse teams, driving change and strengthening workforce capabilities.
Key Responsibilities:
• Develop strategic workforce management practices across operations
• Oversee capacity planning, staffing strategies, and scheduling
• Provide insights for operational and financial decisions
• Partner with HR and Finance on workforce challenges
• Implement continuous improvements in workforce processes
Requirements:
• Bachelor’s degree in Business...
In this key leadership role at E-Comm, you will spearhead workforce planning and management at both our Vancouver and Saanich centres. This position goes beyond traditional scheduling; your focus will be on strategic solutions that improve service excellence and financial sustainability. You will work closely with diverse teams, driving change and strengthening workforce capabilities.
Key Responsibilities:
• Develop strategic workforce management practices across operations
• Oversee capacity planning, staffing strategies, and scheduling
• Provide insights for operational and financial decisions
• Partner with HR and Finance on workforce challenges
• Implement continuous improvements in workforce processes
Requirements:
• Bachelor’s degree in Business...
Ready to Apply?
Take the next step in your AI career. Submit your application to E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated today.
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