Job Description
Lead CAA Saskatchewan's insurance operations as a Strategic Operations Manager. Focus on service delivery, compliance, and team excellence to enhance our Member experiences.
This leadership role reports to the General Manager and requires a strategic, people-focused individual to guide operational performance. You will be responsible for overseeing service teams, optimizing processes, and ensuring compliance with regulations. Your contributions will significantly impact our Members and overall business goals.
Key Responsibilities:
• Lead insurance operations including service teams and administration
• Develop strategies aligned with business objectives
• Support planning and performance measurement processes
• Build and coach high-performing teams for excellence
• Drive process improvements and system optimization
Requirements:
• Leadership experience in insurance operations or brokerage
• Strong knowledge of workflow and compliance regulations
• Prove...
This leadership role reports to the General Manager and requires a strategic, people-focused individual to guide operational performance. You will be responsible for overseeing service teams, optimizing processes, and ensuring compliance with regulations. Your contributions will significantly impact our Members and overall business goals.
Key Responsibilities:
• Lead insurance operations including service teams and administration
• Develop strategies aligned with business objectives
• Support planning and performance measurement processes
• Build and coach high-performing teams for excellence
• Drive process improvements and system optimization
Requirements:
• Leadership experience in insurance operations or brokerage
• Strong knowledge of workflow and compliance regulations
• Prove...
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