Job Description

Lightspeed is looking for a Strategic Implementation Consultant to help high-value hospitality clients in the Benelux successfully implement our POS and SaaS solutions. If you’re passionate about hospitality tech, project management, and delivering real impact for enterprise customers, we want to hear from you!

Your Role:

  • Lead end-to-end onboarding and implementation for strategic and enterprise clients
  • Deliver a white-glove, high-touch experience
  • Plan, coordinate, and execute go-lives, on-site training, and support
  • Act as a trusted product and technical advisor
  • Partner with Sales, Customer Success, and Support teams to resolve escalations
  • Keep clients engaged, satisfied, and transactional through proactive follow-ups
  • Maintain clear implementation documentation and process guides

    • What We’re Looking For:

  • Experi...

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