Job Description

Magic is seeking a Customer Success Manager to own a portfolio of VIP client accounts, driving onboarding, health monitoring, expansion, and renewals. You will deliver strategic QBRs to US founders and C-suite, maintaining top-tier retention and NRR through proactive client engagement.

You will collaborate with Account Leads, Success Coaches, and Recruitment Operations to ensure high-quality VA performance and scalable growth in a fully remote environment.

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